• Successful integration of Bupa businesses completed three months ahead of schedule;
• Focused  on  cost  saving  opportunities  and  on  track  to  achieve  $6.5  million  in  annual  cost sa... Read more...

A couple of weeks ago I read a fascinating article published by the management consulting firm McKinsey & Co in their professional journal, McKinsey Quarterly.

As I read the article I had feelings of deja vu and justification rise within me. For years I have been having the same discussion with clients, prospective clients, colleagues, suppliers in fact anyone who would listen: THE only way for life insurers to improve their effectiveness, efficiency and profitabili... Read more...

The availability of powerful, versatile and truly portable devices like the iPad and iPhone open up a pandora's box of possibilities for businesses everywhere to communicate, exchange ideas and transact with their customers, prospects and other stakeholders in a way never before on offer.

A big current user of this iWorld is the Financial Services sector. My iPhone for example, has applications from CBA, St George & ANZ banks that give me the ability to do all the banking nec... Read more...

They stated that:

Specialisation and relationship management have been the key focus for life companies in the past year. Following the onset of the global financial crisis (GFC), market dynamics have forced the hand of many industry players to ensure they keep up with the changing demands of advisers and clients... Read more...

A day doesn’t go by it seems to me that we don’t make assumptions. Be it in our personal lives or business endeavours we all seem to assume certain things without much thought or investigation. Sometimes our assumptions are right, however, more often than not they are wrong. I suppose that why we sometimes hear that old saying … when you assume you make an ass of you and me.

The Financial Services sector is no different – it is full of people who make assumptions. A frien... Read more...

When it comes to Straight Through Processing for Life Insurance....

One is the ONLY number - with apologies to John Farnham

I have been having a number of conversations lately regarding straight through processing (STP). What it is, what it represents to the industry and how various organisations have implemented what they refer to as STP.

STP has been a standard industry practice for the Investment side of the Financial Services industry for many years. The flow of bu... Read more...

Hello again, there has been a lot happening in our world lately.

Philip and I attended the Asia Insurance Review 10th CEO Insurance Summit in Singapore (http://www.asiainsurancereview.com/pages/conference_details.asp?id=143) on 23rd through 25th March.

As well, Gerry and the team attended the FST 4th Annual Technology and Inn... Read more...

I am very excited to be able to bring this to you.

Over the coming months we will be presenting a range of views and information that we feel is important to you. Our area of expertise is the Life Insurance, Superannuation and Investment industries. We are IT specialists with a passion for building software solutions that deliver efficiencies, flexibilities and commercial advantages to our customers.

The way we do this is many facetted; but is underpinned by an aggressive, amb... Read more...