The company:

A financial services organisation specialising in retirement solutions.

The challenge:

• Increase capability to support a more comprehensive range of FS products
• Integration/ interfacing with a number of corporate enterprise systems (e.g. ERP, data warehouse, customer management)
• Provide the organisation with greater time/ cost savings in administration and support of FS products

FS products supported

Products include:

• Unit trust
• Debentures
• Allocated pensions
• Superannuation (group, personal, working)
• Risk (term life, TPD, accidental death, mortgage protection, trauma, income replacement, business expense)
• Rollover bonds
• Savings bonds

Platforms:

• Fintechnix runs on HP 9000 series servers

Number of users:

• 300+

Sales channels:

• A network of tied advisors was used
• Extensive nationwide branch network

The solution:

The deployment of Fintechnix to the organisation has provided management and users with a powerful and flexible administration system that allows:

• Greater efficiency in time to process transactions and the advantages of using multiple sessions to facilitate servicing of multiple client requests
• Owing to the use of "best-of-breed" programming technologies in Fintechnix, the cost of development of new functionality and features is much lower
• New users can be quickly trained to use the system - they become more productive sooner
• Broad range of retirement products supported across Superannuation and Investments
• Expansion into Life Insurance products